Cancellation Policy

A legal disclaimer

Cancellation Policy Client Cancellations

• Deposits are non-refundable

• Cancellations must be made in writing

• Charges may apply depending on notice period Rescheduling

• Date changes will be accommodated where possible

• Subject to availability

• Additional fees may apply Business Cancellation If Happily Ever After by Jess must cancel due to unforeseen circumstances:

• A refund will be issued

• Assistance in finding an alternative planner may be offered

Refund Policy - the basics

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.